Why video-game payments are high-risk
Selling games, in-game currency and downloadable content puts publishers in the high-risk bucket — not because games are illegal, but because digital goods attract chargeback abuse, card-testing fraud and refund pressure, and because many mainstream processors lump the category in with gambling and decline it. The upside: specialists who understand digital goods approve studios routinely and can scale them well into seven figures a month.
- Card testing — fraudsters validate stolen cards with small purchases of currency or skins, spiking declines and disputes.
- Friendly fraud — players dispute legitimate purchases (“I didn’t buy this” / “my kid bought it”) as unauthorized.
- Platform dependency — relying on a single app store or processor means one policy change can cut off revenue.
Bypassing the platform tax
App stores and console marketplaces take up to 30% of every in-app purchase. Following evolving app-store rules and court rulings, studios increasingly sell currency and upgrades through direct web checkout — processing in the low-to-mid single digits instead of surrendering a third of revenue. A dedicated merchant account is what makes that direct relationship possible.
Getting approved
Beyond the standard high-risk documentation, gaming underwriting looks for:
- A registered company and a clear description of what you sell (currency, DLC, cosmetics, subscriptions).
- KYC/AML procedures — especially where players can cash out balances.
- Clean processing history (chargebacks under 1% where available).
- Fraud controls for card-testing and account takeover.
- Realistic volume projections backed by statements.
What lifts approval
Studios that describe their catalogue clearly, show strong KYC where balances can be withdrawn, and keep chargebacks low get approved across more acquirers — and negotiate better rates as volume grows.
Controlling chargebacks & card testing
The fastest wins: velocity rules to stop card-testing bursts, 3D Secure 2.0 to shift liability, clear billing descriptors players recognize, real-time fraud screening, and chargeback-alert feeds so you can refund before a dispute is filed.
Pricing & scaling
Gaming discount rates typically run in the low-to-mid single digits with a modest rolling reserve, easing as you prove stability. At seven-figure monthly volume you can negotiate lower rates and reduced reserves. Routing across multiple acquirers (orchestration) is what keeps approval rates high and protects you from any single acquirer’s downtime or appetite changes.
How MIDs helps gaming merchants
MIDs runs orchestration across 30+ acquiring banks with relationships built for game studios and publishers — smart routing for higher approvals, automatic failover for uptime, built-in fraud and chargeback tooling, and a TMF-recovery program for previously-terminated merchants.
Key takeaways
- Video games are high-risk for chargeback, card-testing and platform-dependency reasons — but digital-goods specialists approve them routinely.
- Direct web checkout bypasses the up-to-30% platform tax on in-app purchases.
- Card testing and friendly fraud are the core threats — velocity rules, 3DS2 and alerts are the defense.
- Multi-acquirer orchestration sustains high approval rates and uptime at scale.